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The Case For A Cloud Access Security Broker
Adallom
4/1/2015 11:30:55 AM
The SaaS era is here and cloud-based business application services revenue will grow from $13.5 billion in 2011 to $32.8 billion in 2016. This enlightening whitepaper presents IT’s evolution towards cloud and the information economy, and why cloud access security brokers are essential to this journey.

COVER YOUR SAAS: Protecting Information Assets in the Cloud
Adallom
4/1/2015 11:26:58 AM
Employees in your organization are using all sorts of Software-as-a-Service (SaaS) applications to get their jobs done more efficiently and effectively. This joint paper from EMC and Adallom provides an informative overview of emerging gaps and trust issues common to SaaS deployments.

Adallom extends IT visibility, governance, and protection to cloud applications
Adallom
4/1/2015 11:12:01 AM
More and more organizations have adopted SaaS applications like Salesforce, Box, GoogleApps, and Microsoft Office 365 not only to reduce costs, but to unlock competitive advantages such as better collaboration and improved time to market. Adallom’s cloud application security platform allows you to govern cloud application usage, secure corporate data and detect suspicious activities for any SaaS application.

Monitoring the mobile business
Vodafone
3/26/2015 11:10:20 AM
Asset tracking enables companies to track the physical location and status of any asset owned, managed or manufactured by their business. It has been typically associated with logistics and shipping firms, who use this type of M2M connectivity to track delivery vehicles and containers. Vodafone Mobile Asset Tracking gives the organizations complete visibility and control of any asset that’s valuable to your business.

Harnessing new levels of business insight
Vodafone
3/26/2015 11:04:00 AM
Demand for water is rising fast. The global population — which increases by three people every second — places obvious demands on water supply. This paper outlines how M2M can help water companies take control of their supply networks through better visibility into water levels, current demand and losses. This paper is for all organisations operating in the water industry, including suppliers and water services companies.

A better way to secure your business
Vodafone
3/26/2015 10:40:02 AM
Imagine if security devices could keep you constantly informed about an asset’s status, wherever it is. With M2M, they can. M2M security is connected security. M2M has enabled a step change in functionality in three security applications: alarm systems, CCTV and asset tracking. This paper is specifically aimed at manufacturers and distributors of security equipment, but will also be relevant for enterprises with significant or specific in-house security needs.

WARNING: Benchmarking Can Be Hazardous to Your Operation’s Health
JD Power
3/25/2015 4:10:16 PM
Benchmarking your performance is essential to reviewing and setting goals for improving your business operations. This Strategic Solutions Series examines the benefits and pitfalls of benchmarking performance when building a world-class contact center.

How to Get the Most from Your Callback Solution
Virtual Hold Technologies
3/25/2015 4:05:15 PM
Callback solutions are becoming increasingly popular as there is a direct correlation between the amount of time customers wait on hold and their overall satisfaction levels. Callback solutions offer a wealth of benefits, but also require detailed knowledge and a sophisticated solution for best results. This Strategic Solutions Series will review KPIs, predictive algorithms, routing and workforce management implications when considering a callback solution.

The Case Against Bundled DNS Services
Dyn
3/17/2015 7:49:31 PM
Every user's first interaction with your website begins with a series of DNS queries. Poor DNS performance can lead to subpar user experiences and lost business, yet many businesses rely on bundled or low-cost DNS services provided by ISPs, hosting providers, or domain name registrars. Unfortunately, most of these options can’t deliver the global reliability, scalability, and performance you need to take your online business to the next level.

This whitepaper outlines the business advantages to using a dedicated DNS service provider including:

• The hidden costs and risks of using a bundled or low-cost DNS service

• How an independent managed DNS provider can help you build a global presence by delivering superior user experiences across the world

• How advanced traffic management capabilities can help you scale website performance as you scale your business

Three Ways SIP Phones Add Value to Hosted VoIP
Vtech
3/10/2015 11:36:28 AM
Once your business has decided to go with hosted VoIP, it would be easy to think your work is done. However, when transitioning to a VoIP system there are important decisions to be made.

One of those decisions has to do with choosing the right SIP phones to complement your VoIP service. This article touches on three ways that SIP phones can enhance the value proposition for hosted VoIP.

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