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| [July 12, 2004] |
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Ultimus BPM Suite Empowering International Organizations to Streamline Key Business Processes; Increase Productivity and Profitability
CARY, N.C. --(Business Wire)-- July 12, 2004 --
Company Expands Presence in Europe with Opening of Italian Office
Ultimus, the leading provider of complete business process management (BPM) and workflow automation solutions, today announced that the company continues to realize broad adoption of its Ultimus BPM Suite throughout the international business community, as an increasing number of global organizations recognize a clear need for more efficient operations.
Now significantly reducing lag time often associated with critical processes are international organizations such as Bristol-Myers Squibb in China; Unilever in Pakistan; Cable & Wireless Movil Panama; Generali Panama in Panama; Black & Decker; RCI Internacional; and Banco Santander Serfin, in Mexico.
In Japan, Ultimus boasts customers such as Hewlett-Packard Japan, Ltd.; Babcock-Hitachi K.K; Adecco Ltd.; Koito Manufacturing Co. Ltd.; TYCO Healthcare Japan; Nippon Sherwood Medical Industries Ltd. and Optrex. And, in Hong Kong, Philips Consumer Electronic and The American Club are customers.
Each of these organizations has come to rely on the Ultimus BPM Suite to improve people-centric processes, strengthen customer relationships and dramatically reduce costs. To further support these organizations, Ultimus also announced today that it has opened its first Italian office in Busto Arsizio, Italy. One of several new offices the company plans to open, the Italy office will provide local sales and services to ensure that Italian-based customers are able to fully realize the capabilities of the Ultimus BPM Suite.
Around the globe, organizations are quickly realizing that they can leverage the Ultimus BPM Suite for myriad tasks, including finance and accounting, customer service, sales, marketing, product development, help desk functions and administration. On a worldwide basis, organizations are moving away from paper-driven and labor-intensive processes in favor of more automated processes that streamline operations to address several vital processes in their IT enterprise.
Cable and Wireless Movil Panama, the largest cable and wireless provider in the country, is using Ultimus for a number of processes including:
-- Internal policies review process - exceptions to corporate policies and procedures are recorded and are automatically sent for evaluation depending on corporate regulations.
-- New customer approval process - a process that checks credit score and automatically issues appropriate approvals for cell phone contracts.
According to Teresita de Gonzalez, Projects and Strategies Manager for Cable & Wireless Movil, "We can truly say that Cable & Wireless Movil has been able to manage significant growth and increase profits without having to increase headcount by implementing the Ultimus BPM Suite."
Now in its sixth generation, the Ultimus BPM Suite is the most feature-rich BPM product on the market, with enhancements driven by experience gained from working with more than 1,200 customers on thousands of critical business processes. The Ultimus solution provides unparalleled flexibility including hundreds of out-of-the-box features combined with open interfaces to extend and integrate the product into any corporate computing infrastructure. Running on Microsoft technologies, the Ultimus BPM Suite delivers the lowest cost of ownership of any BPM product available today.
"Many organizations with a global footprint are calling on Ultimus to increase productivity and streamline operations, and they've made a conscious decision to make their companies more effective," said Rashid Khan, CEO and co-founder of Ultimus. "Thanks to the many proven benefits of the Ultimus BPM Suite, our international customers have been able to realize significant new levels of performance and productivity."
About Ultimus
A pioneer in Business Process Management and workflow automation, Ultimus is a profitable, global software company that enables enterprises worldwide to increase their profits by modeling, automating, managing, and optimizing every business process. Headquartered in Cary, NC, the company is ranked by industry research firms Gartner and Forrester as one of the leading vendors in the BPM market.
Ultimus has business operations and sales offices throughout North America, Europe, Asia, South America and the Middle East. Through these offices and a network of more than 100 partners in 61 countries, more than 1,200 customers, including Carnival Cruise Lines, Citizens Bank, McKessonHBOC, Microsoft, Newell Rubbermaid, Black and Decker, Rexam do Brasil and Cable & Wireless Panama have deployed the Ultimus BPM Suite to address their business process management challenges.
The Ultimus BPM Suite has been recognized by eWeek magazine with the 2004 eWeek Excellence Award. In addition, Ultimus is a three-time recipient of the Technology Fast 500 Award from Deloitte & Touche and has twice earned a spot in the Inc.500. More information about Ultimus can be obtained by visiting the Ultimus Web site at http://www.ultimus.com, emailing info@ultimus.com, or by calling 919-678-0900.
Ultimus is a trademark of Ultimus Inc. All other brands and product names may be trademarks of their respective owners and are used here for reference only.
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