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| [May 11, 2004] |
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ScanSoft Honored by SBC Communications
PEABODY, Mass. --(Business Wire)-- May 11, 2004 -- Commitment to excellence has earned ScanSoft, Inc. (Nasdaq: SSFT), the global leader of speech and imaging solutions, recognition as an outstanding supplier to SBC Communications Inc. (SBC), one of the world's leading data, voice and Internet services providers.
"SBC is proud of its longstanding tradition of 'Going Beyond the Call' for its customers," said Maureen Merkle, President, SBC Procurement. "We succeed at that because strategic partners like ScanSoft consistently go above and beyond in meeting our needs."
ScanSoft was one of a select group of 39 suppliers honored for their work in helping SBC deliver outstanding service to its customers during the past year. ScanSoft, through its SpeechWorks Division, was recognized for its contributions in the cost management category.
"We are honored to be recognized by SBC for this prestigious award. Our strategic partnership with SBC has led to a number of successful, proven speech applications that help reduce costs and improve call center efficiencies while simultaneously raising customer satisfaction levels," said Steve Chambers, President of SpeechWorks, a division of ScanSoft.
About The SpeechWorks Division of ScanSoft
SpeechWorks is the most trusted name in speech. Through its global partner network, SpeechWorks delivers field-proven applications that revolutionize the way people interact. Today, thousands of companies and millions of users around the world depend on SpeechWorks(R) solutions from ScanSoft to deliver vital business information and simplify every day life. For information, please visit http://www.scansoft.com/speech.
About ScanSoft, Inc.
ScanSoft, Inc. (Nasdaq: SSFT) is the global leader of speech and imaging solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft products and technologies, please visit www.ScanSoft.com.
ScanSoft and the ScanSoft logo are trademarks or registered trademarks of ScanSoft, Inc. in the United States and other countries. SpeechWorks is a trademark of SpeechWorks International, Inc. in the United States and other countries. All other company name or product names may be the trademarks of their respective owners.
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