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Cable Technology Feature Article

December 08, 2010

Cox Business is Leader in Small Business VoIP, Cable Market

By Jai C.S., TMCnet Contributor

Cox Communications, a wholly owned subsidiary of Cox Enterprises, revealed that Cox Business (News - Alert), a division of the company enabling voice, data and video services for business customers, will surpass $1 billion in annual revenue by the end of this week.

Cox is noted to have pioneered cable business services when it entered the market in 1993, and the company continues to serve the industry in success. 

"Cox recognized an opportunity to meet the needs of business customers that were underserved by the nation's incumbent telephone companies, and built a strong team to pursue that goal," Pat Esser, president of Cox Communications, said in a statement.

"We have effectively followed our customers from the living room to the office, investing in our network to deliver reliable and highly competitive offerings for small business and larger enterprises such as healthcare, education and government," Esser added.

Cox Business provides voice, data and video services for more than 260,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

Cox Business' official clarified that the company’s strategies to continue aggressive business services growth include developing industry-specific voice, data and video solutions, exploring managed services that address the broader IT needs of companies and integrating Cox Wireless capabilities into future business products.

Continuing its business strategy, Cox Business also unveiled Cox Business Online Backup and Cox Business Security Suite earlier this year in all markets, included with Cox Business Internet speeds of 5, 10, 15, 25, 50 Mbps.

"As we scale to achieve the next billion, Cox Business will broaden its products, pursue strategic partnerships and increase speed to market to respond to the needs of our customers," said Phil Meeks, senior vice president for Cox Business.

"Cox Business' unmatched sales and service teams in each of our markets will continue to make us a provider of choice for businesses," Meeks added.

Cox first began offering business services in response to telecom carriers demand for reliable local network connections in Hampton Roads, Va. The company's success in wholesale connectivity was quickly followed by retail broadband Internet and voice offerings for small businesses. Cox was the first large cable operator to bring competition to telephone companies after the 1996 Telecom Act opened the door for consumer choice. In 2000, Cox established Cox Business as a formal business unit with approximately $100 million in revenue the same year.

Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.

Edited by Tammy Wolf