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Cable Technology Feature Article

December 20, 2010

GLDS and Telelynx Integrate to Automate Video Service Delivery for Mediatti

By Susan J. Campbell, TMCnet Contributing Editor

Video service delivery has been successfully automated by Great Lakes Data Systems (GLDS) and Telelynx, according to a Billing World report. This automation took place at Mediatti Broadband, an Okinawa, Japan-based provider focused on offering advanced cable TV and high-speed Internet services to more than 14,000 military members and their families.

With the recent integration of the Telelynx LynxCrypt conditional access platform, GLDS has been able to produce flow-through service management of digital video services directly from the GLDS WinCable billing system.

According to Mediatti President, Blake Williams, WinCable was originally chosen by the company because it was flexible enough to work with any digital vendor they selected. The integration has automated the service delivery process to the point that a customer service representative (CSR (News - Alert)) can control the initiation, delivery and suspension of video service and Internet.

With this integration, GLDS has been able to eliminate the need for multiple disparate systems and allow operators to manage Telelynx’s LynxCrypt CAS Platform without additional provisioning steps.

With direct provisioning from the billing system, Mediatti will be able to manage digital video service delivery more efficiently and minimize revenue loss, while they ensure a higher level of customer satisfaction. The company plans for 100 percent penetration with its digital services and automation was a critical part of ensuring smooth services delivery.

GLDS VP of Operations Garrick Russell noted that WinCable has been designed to provide the necessary flow-through provisioning to any service delivery platform. The company is excited to add Telelynx to its list of more than 70 interface partners and happy to meet the needs of Mediatti.

In other video news, TMCnet recently reported that Chinese video site YouKu enjoyed soaring prices with its IPO. According to a TechCrunch report, the shares closed at $33.44, 160 percent above its offering price of $12.80.

With YouKu’s 15.8 million shares of American Depository Receipts (ADRs) representing 16 percent of the total shares, the closing price gives the company a market cap of roughly $3.3 billion.

A recent survey found that parents are identifying less differentiation between TV and the Internet. The two mediums are increasingly converging and parents are viewing the TV and the Internet in similar ways when seeking to limit their kids’ access to both. This was the finding from a report put out by researchers at the University of Southern California.

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Patrick Barnard