Cable Technology Feature Article
Sigma Systems Helps Denmark's YouSee With It's Service Transformation
By Carolyn J Dawson, TMCnet Contributor
One of the industry leaders in Advanced IP Service Fulfillment solutions, Sigma Systems (News - Alert) recently announced that YouSee which is the largest cable operator in Denmark and a subsidiary of TDC A/S has implemented Sigma Systems' Service Management Platform (SMP) in order to its high-speed data, VoIP and mobile broadband services throughout the country.
In a release, Jan Smith, vice president of product development at YouSee said that "Prior to deploying the Service Management Platform, our services were provisioned in silos and activation processes were not integrated. Now, our service bundles are unified in one OSS system, which Sigma Systems could provide, allowing us to rapidly rollout new offerings and reduce our costs. We look forward to continuing our partnership with Sigma Systems as we add services like video into an integrated OSS system."
The Sigma Systems' Service Management Platform will provide the order management, service provisioning and activation that YouSee's growing services portfolio and multi-play service bundles need. By making use of the Service Management Platform, YouSee will be able to use a single platform to bring out additional services to their catalog, while at the same time continuing to maximize profitability and deliver a more personalized customer service experience.
Tim Spencer, president and COO of Sigma Systems said that "Eliminating service silos and having one integrated view of all services across the network are key elements of a complete service transformation for next-generation operators. In working with customers like YouSee, it is crucial that we deliver this unified platform and help them to become more operationally efficient, while enabling them to effectively scale and manage their business."
YouSee is the biggest TV distributor in Denmark and currently offers TV signals for approximately 65 percent of all Danish households.The company also provides cable TV, IPTV (News - Alert), broadband services and telephony. If you would like more information on YouSee, please go to www. yousee.dk/
Sigma Systems award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. To find out more information about Sigma Systems, please visit http://www.sigma-systems.com
Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.
Edited by Chris DiMarco