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Cable Technology Feature Article

July 02, 2012

Incognito Auto Configuration Server 2.0 Helps Open Up New Revenue Stream for Cable Operators

By Madhubanti Rudra, TMCnet Contributor


TR-069, an application layer protocol for remote management of end-user devices, has previously been used by the telecom industry for provisioning and managing residential gateways. As a consequence of the dramatic growth in the numbers of TR-069-enabled customer devices, today an increasing number of cable operators are embracing this protocol. Incognito Software, a global provider of broadband software provisioning and activation solutions has introduced new device management software that would allow the telecom and cable providers to monitor and regulate subscriber device thresholds.

Called Auto Configuration Server 2.0, this new device management software will help support a wide number of access networks, such as PON, DOCSIS, ADSL, WiMAX (News - Alert), and more, all without sacrificing performance, Incognito explained in a press release.

Based on a wide range of reporting parameters, such as amount of bandwidth used and average session time, the Auto Configuration Server 2.0 will allow the telecom and cable providers to monitor and regulate subscriber device thresholds. With the help of this solution, operators will now be able to generate almost endless array of customized reports instantly, without compromising on the performance.

Incognito Auto Configuration Server 2.0 utilizes TR-069 to facilitate zero-touch provisioning and management of WiMAX networks, DOCSIS gateways, VoIP equipment, WiFi access points, and IPTV (News - Alert) deployments. This ensures operational cost reduction for both cable and telecom providers by minimizing truck rollouts and accelerate time-to-revenue for new service deployments.

TR-069-based devices can additionally be quickly provisioned to support an extensive array of services, such as WiFi (News - Alert) management, parental controls, VoIP, storage, IPTV, and more. As a result of Incognitos TR-069 Open Interop Program, which was created in October 2011 and assists providers in determining whether they adhere to the basic TR-069 standard as defined by the Broadband Forum (News - Alert), Incognito supports nearly every TR-069 based device currently on the market.

Incognitos Auto Configuration Server 2.0 also allows operators to automatically replicate settings in a subscribers replacement device. This offers the subscribers the added benefit of device backup and restore.

Through a user-friendly online portal, subscribers can now obtain detailed information regarding both their account terms and their existing network devices for additional level of visibility and control.

“Service providers are quickly realizing that they need to expand their service offerings in order to retain their existing subscribers while also attracting new ones. Auto Configuration Server 2.0 provides a suite of new features alongside our market-proven automation software to help alleviate these industry challenges and help our customers build new revenue streams,”  president and CEO of Incognito Software Stephane Bourque noted in a statement.

Recently Incognito showcased  its latest product developments at one of the world's largest cable industry events, The Cable Show in Boston, May 21-23, 2012, at booth 2047.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Rachel Ramsey


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