Cable Technology Feature Article
Comcast Cable Wins 2012 North American Frost & Sullivan Competitive Strategy Leadership Award for MSO Ethernet Services
By Jyothi Shanbhag, TMCnet Contributor
Comcast (News - Alert) Business Services, a unit of Comcast Cable, provides advanced communication solutions to help organizations of all sizes meet their business objectives, has recently been honored with 2012 North American Frost & Sullivan (News - Alert) Competitive Strategy Leadership Award for MSO Ethernet Services.
Frost & Sullivan has recognized and appreciated Comcast’s method of execution on its Ethernet services market strategy as the company moves up-market, providing high-touch interaction and a competitive portfolio of Ethernet services for increasingly larger businesses.
"Comcast has used competitive intelligence to monitor and analyze the market environment closely, and continues to improve its already extensive portfolio of Ethernet services to edge out competitors," said Frost & Sullivan Sr. Industry Analyst Charles Carr. "The company has the most extensive core network assets among the MSOs and an extremely dense metro fiber infrastructure."
According to Frost & Sullivan’s observation, Comcast Business Services has been instrumental in reaching out to its customers and has also excelled in utilizing competitive intelligence to optimize available opportunities. The company has utilized its extensive metro and national fiber assets, to offer high-quality service and high-capacity Ethernet in an affordable bundle of value-add services.
"The strong business support for Comcast as a transport, access and managed services provider is a clear indication of the company's ongoing success in the market and strong brand positioning in its target markets," added Charles Carr. "The competitiveness of Comcast's Ethernet strategy has been confirmed by recent Frost & Sullivan analysis of survey results showing its rise, relative to other MSOs and Ethernet service providers, among larger sized businesses."
Through a modern, advanced fiber network that is backed by 24/7 technical support, Comcast claims to deliver Business Class Internet, Ethernet, TV and Voice services for cost-effective, simplified communications management.
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Edited by Brooke Neuman