Cable Technology Feature Article
Time Warner Cable Announces Extension of its Billing and Customer Care Contract with CSG International Until March 2017
By Shankar Pandiath, TMCnet Contributor
The second largest cable provider in the United States, Time Warner (News - Alert) Cable, recently announced the extension of its billing and customer care contract with CSG International through March 2017. CSG is a company specializing in providing software and service- based business support solutions that help clients maximize customer relationships and generate revenue.
Talking about the extension, Peter Kalan, chief executive officer and president of CSG International, said that CSG is fortunate to work with the second largest cable provider in the company, Time Warner Cable, for about 30 years now. Their core commitment and vision to achieve service excellence has enabled them to transform the business from a small provider of high-quality analog video services during the early 1980s to one of the top full-service communications service providers in the United States.
CSG International is highly pleased to serve as an enabler to this Time Warner Cable transformation, partnering their services for more than 30 years. Over the years, CSG has successfully earned the rights to help Time Warner Cable to perpetually grow and evolve, added Kalan.
Time Warner Cable is the second largest cable provider in the United States, offering full-service communications services to homes and offices across the nation. It proudly owns and manages well-clustered, advanced cable systems all across the country, offering cutting edge digital technology solutions, a wide range of information choices and home entertainment for the entire family to enjoy, and enhanced communications services that achieve superior customer satisfaction.
For business needs, Time Warner Cable offers communications solutions and products that include high speed Internet, business phone service, cable TV service, Ethernet network services, cloud services, and lucrative bundles and packages. A wide variety of tailor made communication solutions are offered to businesses, which include small business, large enterprise business, medium business, hospitality, and healthcare services.
In this venture with Time Warner Cable, CSG International offers market leading business solutions, helping TWC to continuously evolve and achieve success for years to come.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Brooke Neuman