Cable Technology Feature Article
Cable Bahamas Implements Sigma Systems Provisioning Solutions
By Carolyn J Dawson, TMCnet Contributor
Cable Bahamas will also be able to computerize the provisioning of its SIP-based residential VoIP services using the service performance solutions from Sigma. The operator can also configure and trigger the telephony switching platform, voicemail system and several device types that subscribers employ for their VoIP service, in a simplified manner with the Sigma platform.
"Sigma has been critical to the rapid and successful launch of our residential VoIP services,” said Blaine Schafer, vice president for Information Technology and Telecom Services, Cable Bahamas. “With Sigma, we have been able to easily introduce new service tiers, expand our regional rollouts, and ensure error-free, automated provisioning for subscribers. The ability to quickly automate our VoIP service fulfillment will help us to maintain our margins for these services, while reducing any service interruptions for our customers."
A distributed architecture with centralized administration, function and storage of each and every design, operational and subscriber and device information is facilitated by Sigma. The platform can incorporate with an operator’s current OSS and BSS systems in a simplified manner through a solitary API for provisioning, tracking and querying. Apart from major protocols like TR69, DOCSIS, PacketCable and OMA-DM among others, the solution supports standards like compatibility for proprietary SIP devices. An extensible provisioning system is delivered by Sigma’s DPM. Sigma’s DPM also delivers a device health-tracking tool, which troubleshoots access devices and assists carrier-class dependability.
Alejandro Couce, head of Caribbean and Latin America Region at Sigma Systems said, "Cable Bahamas is indeed one of the most technologically advanced broadband providers today. The company has responded quickly to their consumers' demands for new, innovative and affordable services. Sigma's catalog-driven OSS solutions allow them to accelerate and automate the fulfillment of new services, and to expand and add services over time, while maintaining low operational costs."
Edited by Rory J. Thompson