Cable Technology Feature Article
Kristine Faulkner to Lead Cox's Home Security, Smart Home Business
By Anil Sharma, TMCnet Contributor
Kristine Faulkner will lead Cox’s (News - Alert) home security organization and direct future smart home product initiatives that utilize technology to help customers interact with their residences, even when away.
Faulkner, who has been tapped to drive high growth product, will oversee all related operational strategies, including marketing, sales and customer experience.
Officials with Cox said that Faulkner will plan rollouts of Cox Home Security, which is currently available in Arizona, California, Connecticut, Ohio, Oklahoma, Rhode Island and Virginia, to additional markets and define the roadmap of advanced services to scale the smart home portfolio.
Company officials said that while the current home security product includes many smart home features, Faulkner's team will develop additional capabilities and applications that allow customers to interact with their home and family anytime, anywhere.
"The majority of people consider home and family their most precious assets," said Faulkner, in a statement.
Faulkner said that there is tremendous opportunity to utilize Cox's existing broadband technology to help connect these customers to what they value most.
"Kristine has consistently driven aggressive growth via new product development and execution, helping Cox Business (News - Alert) move from $100 million to more than $1 billion in annual revenue," said Jill Campbell, executive vice president and chief operating officer.
Campbell said that most recently, she served as vice president of new growth and development where she helped manage several new products move through idea, trial, pilot and launch phases.
“Kristine has the experience and the passion to nurture new businesses for significant future growth," he said.
In her more than 13 years at Cox, Faulkner, who holds an MBA from the College of William and Mary and a bachelor's degree in communications from Ithaca College in New York, helped lead Cox Business to recognition as a pioneer among peers: the first multiple system cable operator to be honored by J.D. Power and Associates as a top provider among businesses and the first to be ranked among the top tier Ethernet providers by Vertical Systems Group.
Edited by Alisen Downey