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Cable Technology Feature Article

November 20, 2008

Radcom Offers Omni-Q Networking Monitoring Solution to European Cable Operator

By Rajani Baburajan, TMCnet Contributor

Radcom, a provider of network test and service assurance solutions, has announced that its Omni-Q solution has been selected by a European cable operator to monitor their IP Multimedia Subsystem (News - Alert) (IMS) network.
Omni-Q is a comprehensive network testing, network monitoring and network performance quality management system offering from Radcom (News - Alert). The solution consists of a central management module and a broad range of intrusive and non-intrusive probes covering various networks and services, including Voice over Internet Protocol (VoIP), Universal Mobile Telecommunications Service (UMTS), Code Division Multiple Access (CDMA), and data.
At the core of Omni-Q technology is the GearSet, a chipset online session processor. It is the foundation of Radcom’s new high-end, hardware-based probe platform, the R70. The probe enables Omni-Q to deliver full visibility at the session and application level, apart from the single packet or message level, with full seven-layer analysis at a greater level of performance, the company said.
According to Radcom, the European cable operator will integrate the distributed solution, based on Radcom's R70 probes, with their existing Omni-Q active probe deployment. This combined solution will facilitate the operator's fault management, service performance analysis and troubleshooting.
To move to IMS, the operator has to introduce many new components and servers into their network. This situation makes monitoring and troubleshooting of the network increasingly difficult. The company required an overall service assurance solution to handle the situation.
“Omni-Q is a comprehensive IMS monitoring solution that is unparalleled in the market, and based on the operator's previous experience with Radcom’s active probes, their choice to extend the deployment to their IMS network was a natural evolution of the company's needs,” Radcom said.

The European company selected Omni-Q because of its ability to show an end-to-end overview of all signaling steps between involved nodes in a call, as well as its ability to easily drill down to all signaling messages in detail from the overview, the company said.
Also, the cable company picked Omni-Q’s QExpert reporting tool because QExpert's workflows and active screen displays of built-in root-cause analysis and drill-through were judged as unique in minimizing the need for specialist knowledge to identify immediate network problems.

The company has already deployed Radcom’s dynamic correlation engine to handle complex IMS flows while also combining signaling and media planes.
“We are very pleased that, as a current customer, this operator's long-term satisfaction with Radcom's services has led to their choosing Omni-Q for their current and future IMS-based voice solution,” said Eyal Harari, Radcom's vice president of products and marketing, in a statement.
“Radcom's strategy of excellence and innovation, in terms of both product quality and customer service, has led to a significant percentage of repeat sales,” Harari added. “This success is the latest in a series of winning IMS monitoring deals, confirming Radcom’s leading position in IMS monitoring.”
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Michelle Robart