Cable Technology Feature Article
July 21, 2009
Grand Hyatt Hotel Selects Omnivex Digital Signage
By Anil Sharma, TMCnet Contributor
Omnivex Corporation, a provider of digital signage software, has announced that the Grand Hyatt Hotel of New York is running its sophisticated digital signage system on the company’s software.
The Grand Hyatt NY has a complex floor plan and hosts many conferences and meetings. The hotel wanted to help enhance the guest experience and help them navigate the large facility more easily.
Omnivex officials said that the hotel selected the company’s software to manage the network for its ability to automatically update screens throughout the hotel by interfacing with the hotel’s existing scheduling system, called Daylight.
Specifically, officials said that on the newly redesigned conference level, four 40-inch LCD displays are suspended in mid-air in front of the glass that overlooks the main floor. The content directs guests to their meetings, illustrates the floor plan, and informs guests of on-site restaurants and upgrades such as Hyatt Gold Passport.
“The guest experience is our top priority and the digital signage system puts Grand Hyatt NY a notch above competing luxury hotels” said Thomas Beatty, senior director of convention services for Hyatt’s eastern region.
Beatty said that this technology helps the facilities stand out as exceptional.
The company also manages content on the guest room channel on the hotels in-room cable TV system. The channel features content with the details of upcoming meetings and events taking place at the hotel, so guests have access to the information directly from their room.
Omnivex software also manages content on the guest room channel on the hotel’s in-room cable television system. The channel features content with the details of upcoming meetings and events taking place at the hotel, so guests have access to the information directly from their room.
“The next step is to extend the digital signage network to the Ballroom Level, which is currently under renovation,” said David Alter, director of engineering and project management for AVT Communiqué, which oversees the system.
“Omnivex gives us the capability to stretch functionality in new ways and provide great value to guests at the hotel,” Alter said.
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Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.
Edited by Michael Dinan