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Cable Technology Feature Article

July 22, 2009

Qwest Takes High Speed Internet to the Next Level

By Nathesh, TMCnet Contributor

Qwest (News - Alert) Communications has unveiled the next level of its high speed Internet services which will now offer 40Mbps downstream and 20Mbps upstream speeds.
Qwest offers a new generation of fiber-optic-fast, high-speed Internet service, as well as digital home phone and DIRECTV services. This latest move makes use of VDSL2 broadband technology to offer residential and small business customers increased upstream and downstream speeds.
According to the company, the speedier service will be available in Denver, Tucson, Salt Lake City and Minneapolis/St. Paul initially and over the next few months will expand the service to select areas within 23 markets, including New Mexico, Oregon, Utah and Washington.
With new speed enhancements, users will have faster video and picture sharing, better online video chat experiences and fewer delays when using online gaming like MMOGs. In addition, users will receive faster speeds that complement their current Qwest offerings, such as an automatic online backup service and Video on Demand services through its DIRECTV partnership.
The company said it recognizes the rapidly growing user-generated content trend and is encouraging the evolving Internet habits of its customers by adding new broadband tiers that emphasize upstream speeds.
Neil E. Cox (News - Alert), executive vice president of Qwest Product and IT said that this is all about perfecting the customer experience by anticipating their needs and delivering products and services that often exceed expectations. By delivering the speeds customers want, they are able to complement their lifestyles with new capabilities that will enhance their broadband experience.
Recently, Qwest Ethernet services were selected by the state of Utah to provide an economical, converged voice and data network. Also, the company announced it picked Accanto Systems’ (News - Alert) Traffic Analysis and Monitoring System (TAMS) to provide call monitoring and troubleshooting for its state-of-the-art internal call center.

Nathesh is a contributing editor for TMCnet. To read more of Nathesh's articles, please visit his columnist page.

Edited by Stefania Viscusi