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Cable Technology Feature Article

September 08, 2009

TCTS Launches NOC Operations to Facilitate Success of SEACOM Cable System

By Susan J. Campbell, TMCnet Contributing Editor

Tata Communications Transformation Services Limited (TCTS), a provider of business transformation, telecom BPO and consultancy services, has announced the launch of NOC (News - Alert) operations, subsequent to SEACOM commissioning the 1.28 Terabytes per second (Tb/s), 17,000-kilometre cable system.

TCTS NOC has already begun the process of managing the network administration, operations and maintenance functions of this SEACOM (News - Alert) cable system. SEACOM connects Africa to the rest of the world.

Tata Communications, TCTS’ parent company, offers significant expertise in the sub-sea domain, which is expected to help SEACOM to enhance connectivity for businesses based out of Europe, Asia and India through the provision of cable and capacity options into Africa and vice versa. This option has never been available before now.

With TCTS’ offshore global delivery centers, SEACOM will be able to deliver robust fulfillment and assurance experiences to its customers. These centers provide cost-effective 24x7 service delivery to customers throughout the world.

The SEACOM cable system will deliver fully integrated network services from South Africa, Mozambique, Tanzania and Kenya to its networks in Europe, Asia and India. Enterprises and carriers taking advantage of the service will enjoy delay-free voice and video services due to reduced Round Trip Delay (RTD).

"We are proud to be associated with the SEACOM cable project that will bring much needed connectivity into Africa. With our expertise in managing operations of submarine and terrestrial networks, we can bring process efficiencies to SEACOM and as a result transform the businesses and lives of the local people," said V S Shridhar, chief operating officer of TCTS, in a statement.

The SAT3 and SAFE cables in West Africa and South Africa will be augmented with the launch of SEACOM. As a result, telcos in Africa will have the ability to provide a fully redundant service by supplying access via two routes to anywhere in the world. For the first time, this service can reach Europe by multiple routes.

"Before the development of this cable system, most east and southern African nations relied on small and costly satellite circuits to meet their international network requirements," said Brian Herlihy, SEACOM CEO. "SEACOM's establishment marks the first step in meeting the region's fast rising demand for bandwidth and connectivity and we expect many more services to be rolled out as a result of SEACOM's arrival.

Businesses using the SEACOM network will truly benefit from TCTS' expertise in managing all business and network operations as well as the leverage offered through the broader Tata Communications (News - Alert) group of businesses."

Parent company Tata Communications has been busy extending its collaboration tools throughout the global marketplace. The company announced last month that it had forged a partnership with HyperOffice (News - Alert) to offer HyperOffice’s collaboration suite to business subscribers in India and 200 other countries throughout the world.

Telecom growth in Africa is expected to be substantial, especially with implementations that will connect Africa with the rest of the world through multiple channels. In Kenya alone, the telecom market is expected to grow 95 percent over the next five years. This estimate was provided by Pyramid Research.

Tata made the announcement earlier this year that it would be embarking on this expansive project to enhance the networking offerings within and outside of Africa. Once complete, this project is likely to lead to substantial growth and exciting opportunities within the country.

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Patrick Barnard