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Cable Technology Feature Article

September 16, 2009

Time Warner Cable Implements Neustar's Risk Management Services

By Jai C.S., TMCnet Contributor

U.S. cable operator Time Warner Cable reportedly completed full implementation of Neustar's next generation risk management services throughout its entire franchise area.
Neustar is focused on the delivery of comprehensive risk management services across all products and services, mitigating subscriber acquisition risks and fraudulent activities.
"It has been gratifying helping Time Warner (News - Alert) Cable enable timely fraud identification and significant bad debt reduction," said Randy Zechman, director of risk management services at Neustar.
"We are protecting their subscriber base from a growing list of threats and ultimately improving their bottom line.”
Neustar's Risk Management Services are designed to manage a customer and their lifecycle across all products to which they subscribe and use.
Time Warner Cable is committed to the development of an effective and compliant Red Flag program. The company believes that Neustar's system will offer extensive subscriber lifecycle management right from acquisition to ongoing customer management.
"Adding Neustar's solutions not only helps our company mitigate bad debt risk, but also represents an integral component of our overall identity theft, fraud and FTC (News - Alert) Red Flag Compliance Programs," said Brian Allen, senior director of corporate security at Time Warner Cable.

Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.

Edited by Stefania Viscusi