Cable Technology Feature Article
October 23, 2009
Rogers Communications Launches TV Call Display
By Rajani Baburajan, TMCnet Contributor
Rogers Communications, a provider of wireless, digital cable TV, high speed Internet and home phone services, announced the launch of TV Call Display, a new service that allows incoming calls to be immediately displayed and managed on a customer's TV screen.
TV Call Display adds the convenience of managing phone calls while watching TV. When a phone rings, a pop-up banner appears at the bottom of the TV screen with the details of the call including caller number and name no later than the second ring. Customers can either choose to answer the phone or exit using the Rogers remote. With the “snooze” option, users can temporarily turn the pop-up off.
Rogers also allows Digital TV customers who subscribe to Rogers Home Phone with Call Display and Voicemail to instantly redirect calls to voicemail with the touch of a button on their Rogers remote.
TV Call Display can be controlled from Channel 975, where customers can manage calls, view call history and customize features such as adjust snooze times, adjust the time period for the pop-up banner or turn on the “new voicemail” notification pop-up, company officials said.
“With TV Call Display customers who have both Rogers Digital TV and Rogers Home Phone have greater control and can customize their TV Call Display pop-up for the ultimate in convenience,” said Fil Giulione, vice president, Internet and home phone product management for Rogers, in a statement.
Offered as an enhancement of Rogers Home Phone and Rogers Digital TV service, TV Call Display is being rolled out to all eligible customers in a phased approach over the coming months. The service will be immediately launched in Ontario, company officials said.
The service will be enabled to customers who subscribe to Rogers Home Phone with Call Display and Digital TV, once it is launched in their residential area. No action or installation is necessary. The service does not require extra charges as well, according to Rogers officials.
Rogers Communications (News - Alert) is engaged in wireless voice and data communications services through Wireless, Canada's largest wireless provider and the operator of the country's only national GSM/HSPA based network. Rogers Wireless (News - Alert) recently announced that it will be offering the BlackBerry (News - Alert) Bold 9700, the latest 3G smartphone from Research In Motion.
Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.
Edited by Erin Harrison