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Cable Technology Feature Article

February 02, 2010

AT&T's U-verse Voice Digital Home Phone Service Reaches 1 Million Lines

By Jayashree Adkoli, TMCnet Contributor

AT&T (News - Alert), a provider of wireless, Wi-Fi, high speed Internet and voice services, reportedly announced that its U-verse Voice digital home phone service has reached 1 million lines.
The U-verse Voice is an advanced VoIP service or a next-generation digital voice service that is delivered over the company’s U-verse IP network. It was commercially launched in January 2008.
According to AT&T, customers of U-verse have options to choose from multiple combinations of U-verse TV, U-verse Voice, U-verse high speed Internet and company’s wireless plans that offer considerable savings and integrated features. Customers can benefit from flexible triple- and quad-play bundles.
The U-verse Voice customers can experience unmatched calling features, say officials. Customers can have a single, combined voice mailbox for convenient access to the VoIP service as well as wireless messages. In addition, customers can also view their call logs on their PC or their TV screen, and initiate a call from their PC or TV.
“Customers are choosing U-verse Voice for its reliability, advanced features and unmatched value as part of an integrated AT&T bundle,” Anthony Tuggle, vice president of wireline voice products at AT&T, said. “U-verse Voice will only get better as we continue to launch more calling apps and features.”
According to AT&T officials, the U-verse Voice service is currently available to millions of homes across 22 states. The company added nearly 248,000 U-verse TV subscribers in the fourth quarter of 2009, totaling 2.1 million U-verse TV subscribers nationwide and adding 1 million U-verse TV customers last year.
What’s more, over 67 percent of new U-verse TV customers bundle U-verse Voice service. By end of 2009, more than 90 percent of U-verse TV customers had bundled High Speed Internet, and more than 75 percent of U-verse TV customers had a triple- or quad-play.
“We knew we had the opportunity to revolutionize our consumer business with U-verse and our IP platform, and the growth of our U-verse TV, Voice and broadband services shows we're on the right track,” Tuggle said.
Since the inception of U-Verse, AT&T has continually enhanced the service and also expanded its availability to provide more choices for consumers. Currently, U-verse Voice is available in all 120 markets that offer U-verse TV.

Jayashree Adkoli is a contributing editor for TMCnet. To read more of Jayashree's articles, please visit her columnist page.

Edited by Kelly McGuire