Cable Technology Feature Article
Momentum Launches Quality Initiative and to Enhance Voice Service Offerings
By Shamila Janakiraman, TMCnet Contributor
Momentum Telecom a provider of private label digital voice services to cable operators and municipalities in the United States announced the launch of new technologies and a company-wide quality initiative to enhance its voice services.
Company officials said they will be demonstrating new technologies as part of this initiative at The Cable Show underway in Los Angeles.
The quality initiative undertaken by Momentum will help it to address the needs of high quality standards required in the business market from cable operators.
With this, Momentum will be able to offer optimized voice quality and will also be able to help cable operators offer service level agreements or SLAs.
Alan Creighton, president and CEO of Momentum said, "For our cable customers, business products are key - and delivering a level of quality that is on par with what the local incumbent offers is absolutely critical. We have developed a system-wide methodology that gives our customers an unprecedented level of visibility, control and support; and this capability positions us at least two years ahead of the competition."
The company will also be announcing new offerings in line with its endeavor to serve businesses more effectively and efficiently. Operators will be able to offer end-users better services with the latest in VoIP functionality owing to Momentum's efforts.
Company sources added that apart from the new features and quality initiative customers will have the assurance that Momentum has achieved certification as a Competitive Local Exchange Carrier or CLEC in all but three of the contiguous 48 states.
Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila's articles, please visit her columnist page.
Edited by Stefania Viscusi