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Date Title Presenters Sponsor
Wednesday,
April 23, 2014
1:00 PM ET
10:00 AM PT

Cloud Cruiser:
Pilot Testing Your Cloud Strategy

Fraser McKay, Cloud Cruiser |
Penny Collen, Senior Financial
Solutions Architect |
Peter Bernstein, TMCnet
Tuesday,
April 29, 2014
11:30 AM ET
8:30 AM PT

Interactive Intelligence:
The Pitfalls of TCPA and Its Impact on Your Business: Up-Selling, Telemarketing & Collections

Mike Bevel, InsideARM |
Martha Buyer, Telecommunications Attorney|
Chad McCormick, Interactive Intelligence
Tuesday,
April 29, 2014
1:00 PM ET
10:00 AM PT

Internap:
Beyond the Cloud Hype: Achieving cost-efficiency and flexibility by leveraging hybridized environments

Wednesday,
April 30, 2014
2:00 PM ET
11:00 AM PT

Ifbyphone:
New Marketing Rules for Generating and Converting Inbound Sales Calls in a Mobile World

Steve Griffiths, Ifbyphone |
Louise Frosell, Locaid |
Erik Linask, TMCnet
Tuesday,
May 06, 2014
2:00 PM ET
11:00 AM PT

Genesys:
Building Customer Loyalty through Increased First Contact Resolution

Stefan Captijn, Genesys |
Michael Miller, Genesys |
Stefania Viscusi, TMCnet
Thursday,
May 08, 2014
1:00 PM ET
10:00 AM PT

Genesys:
Are You More Secure in the Cloud?

Rod McLane, Genesys |
Daniel Blander, Genesys |
Peter Bernstein, TMCnet
 

ARCHIVE

Title Sponsor
savvisdirect, a CenturyLink company:
The Cost of a Security Breach - What can it cost you?
Systech Corporation:
Modular M2M Architecture