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Date Title Presenters Sponsor
Tuesday,
September 30, 2014
11:30 AM ET
8:30 AM PT

Interactive Intelligence:
How Moving your Contact Center to the Cloud Eliminates Risk

Jon Arnold, J Arnold & Associates |
Dave Michaels, TalkingPointz |
Tim Passios, Interactive Intelligence
Tuesday,
September 30, 2014
2:00 PM ET
11:00 AM PT

SAP:
Beyond Mobile Device Management: It’s time to reevaluate your approach to mobile security

Tyler Shields, Forrester |
John Major, Sun Products Corporation |
Senthil Krishnapillai, SAP |
Milja Gillespie, SAP
Wednesday,
October 01, 2014
2:00 PM ET
11:00 AM PT

CSDP Corporation:
The Myth of Plug and Play

Jerry Edinger, CSDP Corporation |
David Dorret, CSDP Corporation |
Donna Michael, CSDP Corporation |
Stefania Viscusi, TMCnet
Thursday,
October 02, 2014
12:00 PM ET
9:00 AM PT

SolarWinds:
Eliminate Downtime using DDI Best Practices

Brien Posey | Leon Adato SolarWinds
Thursday,
October 02, 2014
2:00 PM ET
11:00 AM PT

Genesys:
The Top Five Technologies to Engage the Mobile Shopper of Today and Tomorrow

Mark Friedman, Genesys |
Jeff Cotrupe, Stratecast | Frost & Sullivan |
Stefania Viscusi, TMCnet
Thursday,
October 09, 2014
2:00 PM ET
11:00 AM PT

Liveops:
From Reactive to Proactive: The ABC’s to Delivering A Modern Customer Journey

Jeff Thompson, LiveOps Inc. |
Kate Leggett, Forrester Research Inc. |
Peter Bernstein, TMCnet
Wednesday,
October 15, 2014
2:00 PM ET
11:00 AM PT

TeamSupport LLC:
From Tickets to Total Customer Understanding

Robert C. Johnson, TeamSupport LLC |
Eric Harrington, TeamSupport LLC |
Stefania Viscusi, TMCnet
Tuesday,
October 21, 2014
2:00 PM ET
11:00 AM PT

Distil Networks:
Knowing your Online Enemy: Breaking down Bots

Rami Essaid, Distil Networks |
Peter Bernstein, TMCnet
Thursday,
October 23, 2014
2:00 PM ET
11:00 AM PT

Genesys:
Customer Experience with the 'Wow Factor!'

Kelly Weinhold, Genesys |
Stefania Viscusi, TMCnet
Tuesday,
October 28, 2014
2:00 PM ET
11:00 AM PT

OpenText:
Part 1: Faxing For The 21st Century – No Fax Machines Required

Amy Campos, OpenText |
Peter Bernstein, TMCnet
Thursday,
November 13, 2014
2:00 PM ET
11:00 AM PT

OpenText:
Part 2: Don’t Let Fax Put You at Risk: Security for Fax-Based Communications

Scott Mitchell, OpenText Information Exchange
|
Peter Bernstein, TMCnet
Tuesday,
December 02, 2014
2:00 PM ET
11:00 AM PT

OpenText:
Part 3: Choosing the Right Fax Solution Deployment for Your Organization

Amy Campos, OpenText |
Peter Bernstein, TMCnet
Tuesday,
December 09, 2014
2:00 PM ET
11:00 AM PT

OpenText:
Part 4: Choosing the Right Fax Solution Partner: Fax Services and Fax Servers

Amy Campos, OpenText |
Scott Mitchell, OpenText Information Exchange

Peter Bernstein, TMCnet
 

ARCHIVE

Title Sponsor
Voltage Security, Perspecsys:
Defending Data in the Cloud