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Cable Technology Feature Article

February 05, 2014

Comcast Improves Television Experience in Boston

By Anuradha Shukla, TMCnet Contributor

Comcast (News - Alert) has improved the television experience in Boston by launching X1 DVR with cloud technology and live in-home streaming TV to new Xfinity TV customers in the region.

This launch ensures customers can watch their DVR recordings over Comcast’s managed IP network on their mobile devices and computers.

The technology also lets customers to download DVR recordings directly to a mobile device to take on-the-go. Presently these features are available in the Boston region only but they will be available in more markets by the end of 2014.

“We want to provide customers with the best television experience on every device, when they want it and where they want it,” said Matt Strauss, senior vice president and general manager, Video Services, Comcast Cable.

Comcast has announced the launch of a new Xfinity TV app for iOS tablets and smartphones and a dedicated portal for viewing on computers for delivering these new streaming and download features to Xfinity TV customers.

Customers can download the Xfinity TV app from the App Store if they want to live stream their TV lineup or download DVR recordings while on tablets or smartphones in the home.

Once the application is downloaded they can open the app, sign-in with their Xfinity TV credentials and may begin browsing their full channel lineup in the Guide or scan available recordings for download in the Saved menu.

Customers can sign-in through the Xfinity TV site to access their X1 guide and DVR recordings if they are using laptops and computers.

“The cloud-based infrastructure of the X1 platform allows us to deliver on that promise, and give customers a more personalized viewing experience. We look forward to providing these features to more customers this year,” added Strauss.

Comcast Cable is a large video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses.

The company was in news last month for continuing the rollout of its X1 cloud-based interactive television interface, with a launch across the Keystone Region.

Edited by Cassandra Tucker

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