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Cable Technology Feature Article

May 08, 2014

Shaw Communications selects NetCracker 9 Suite

By Rahul Arora, TMCnet Contributor

NetCracker Technology, a subsidiary of NEC Corporation, recently announced that Shaw Communications (News - Alert) Inc. has selected products from NetCracker 9 Suite. Shaw, which delivers cable TV, high speed Internet, and voice services to 3.2 million residential customers, will deploy the Order Entry, Order Management, Product/Sales Catalogue and Service Library solutions to reduce operational cost and accelerate order-to-cash cycle.

NetCracker (News - Alert) 9 product suite provides a foundation for CSPs and MSOs to meet the needs of its customers, unlock new revenue streams, and remain competitive in a crowded marketplace. This pre-integrated product suite is based on a single platform that NetCracker developed to effectively consolidate and modernize the BSS/OSS environment. The product suite ensures unique functional BSS/OSS footprint including real-time Rating & Charging, Sales & Partner Management, Sales Force Automation, and Analytics & Decisioning.

Zoran Stakic, senior vice president, Technology and Network Operations at Shaw Communications, said the company’s partnership with NetCracker will help them to further improve customer-facing systems and processes with even greater efficiency.

Andrew Feinberg, president and CEO at NetCracker, added: “We are excited to work with Shaw on this important business transformation and to help the company serve its many customers across Canada with increasing speed, efficiency, and consistency. Shaw’s adoption of NetCracker 9 gives us a chance to demonstrate further the business value that our innovative solutions can deliver rapidly for our clients and their customers.”

Recently, Lightower Fiber Networks announced that the company will upgrade to NetCracker 9.0 in order to improve its network resource visualization and accelerate network planning for its high-performance networking solutions. Upgrading to NetCracker 9.0 will enable graphical views of floor space, rack space, metro Ethernet topology, Ethernet ring, and DWDM in order to visualize resource inventory, improve network planning and optimization, and improve Lightower's planning abilities. 

Edited by Maurice Nagle

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