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Cable Technology Feature Article

June 19, 2014

RCN's Caller ID is Now Available on TiVo Service

By Jyothi Shanbhag, TMCnet Contributor

Caller ID service offers a lot of convenience to customers by helping them avoid answering unwanted incoming calls on their landline phones.

RCN, a provider of high-speed Internet, digital TV and phone services, is now making the Caller ID service available to customers on TiVo service, at no extra charges.

RCN’s (News - Alert) new and existing customers can make use of the caller id service to conveniently get the caller information on their television screens. This feature allows users to get details about the name and number of the caller on their TV screen during an incoming call.

In addition, the easy-to-read on-screen display feature is also available for multiple phone lines per subscriber and is showed when customers are watching either live TV or a pre-recorded program.

Not just these, users can also get a second call to be displayed on the TV when they are already on the phone. This service is available to customers who have RCN Digital Phone, along with RCN TiVo service.

Chris Fenger, Chief Operating Officer at RCN said that the convenient Caller ID service is another achievement in their relationship with TiVo (News - Alert), and also represents one of more than 15 free calling features included in the RCN Digital Phone service.

 “From RCN’s recent launch of the Netflix app on our TiVo service, to our recent introduction of the powerful TiVo T6 DVR, to now Caller ID on TiVo, we continue to prove that this partnership represents a total commitment to technology innovation and to making our customers’ experience as enjoyable and easy to use as possible,” Fenger added.

RCN’s Caller ID on TiVo service is currently available to all RCN customers and can be enabled at the time of RCN live TV or pre-recorded program viewing, and also with specific TiVo devices.

RCN Business Services provides premier, cost-effective, complete solutions. The company delivers all of these services over the same fiber-based network.

Edited by Allison Sansone

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