Enabling real-time monitoring of OTT, IP and cable video services in multiplatform and multiscreen environments, Agama Technologies has announced some upgrades to its DTV monitoring solution.

According to the company, these upgrades go a long way in ensuring video performance and quality monitoring for cable operators. The upgrades provide enhanced actionable insights into videos aired by TV operators and help them in securing increased customer satisfaction.

Agama Technologies has been securing steady growth in the field of service assurance for streaming video and these upgrades are said to take the company's leadership position even further. The end-to-end solution for continuous and real-time monitoring and quality management from Agama reduces OPEX (News - Alert) and quality-induced churn.

The solution provides great insights into issues such as pixel level in the head-end, rapid drill-down capabilities, access to full details on each individual service and TV experience and many more. Finally, it also provides total transparency in the service distribution across the operator’s deployments. Operators can breathe easy with this solution as it provides operational support for enhanced incident handling. Other features include QoE and QoS information for instant problem identification, real-time alarms, fast dispatch and fault impact analysis.

“We look forward to coming to IBC2014 to showcase cutting-edge monitoring, assurance and analytics of end-to-end video distribution; and, at the same time, to celebrating our ten-year anniversary as specialists within this area,” says Mikael Dahlgren, CEO at Agama Technologies. “It’s been incredibly exciting to have been part of the tremendous transformation this industry has experienced over the last decade. We’re proud to say that we are now better positioned than ever to support operators with any combination of OTT, IP and cable services.”

Agama’s video monitoring solution has been selected by various companies. Recently, Switzerland based Finecom Telecommunications joined hands with Agama to monitor its TV service quality.