Mistakes committed at the time of broadband installation by the engineers can result in continued trouble for the customers and increased costs and labor for the service providers. To tackle this problem and to reduce mistakes at the time of broadband installation, CommScope has teamed up with the Society of Cable Telecommunications Engineers, or “SCTE,” to offer training through SCTE Chapters and Meeting Groups. This training will focus on the best practices for broadband installation and troubleshooting.

 

The course, titled “Drop Installation Fundamentals: The Core to Network Reliability,” will instruct both new hires and those needing to refresh their skills, about basic industry standards for properly performing a broadband installation. CommScope instructors will travel to any of SCTE’s 68 chapters and meeting groups and conduct the course in one four-hour session.

 

As a company, CommScope will benefit from this course as it offers broadband products specifically for HFC networks. This requires the company to have specialized engineers to install and maintain the broadband services provided by the company.

 

Jim Hughes, executive vice president, Broadband Sales and Marketing, CommScope, said that the collaboration will benefit the industry from the successful installation of advanced broadband networks.

 

“Our experience has shown that proper installation practices are a key element to system reliability and performance,” Hughes said. “A confident and skilled workforce will assist operators in reducing costly callbacks and improve subscriber satisfaction.”

 

CommScope recently showcased its new SYSTIMAX InstaPATCH; 360 system at a Chicago conference. The InstaPATCH 360 System is the latest complement to SYSTIMAX 360, a system platform redefining network performance from every angle. The InstaPATCH 360 System features a high-density, factory-terminated and -tested modular fiber connectivity solution that enables installers to simply and quickly connect system components together.