As IT environments become more complex and the malware threat more burdensome, enterprise IT staffs are being forced to re-evaluate their anti-malware solutions. The solutions that worked yes-terday are ineffective against today’s threats that exploit mobile platforms, open source operating systems and the Web.

Today’s network administrators are always searching for tools to assist them in providing comprehensive security for their network, while adapting to an increasingly mobile, cloud-centric and geographically- distributed workforce.

Blaring headlines that decry insider attacks against their employers are nothing new. In fact, some of the biggest and most damaging data breaches in recent memory were ultimately linked back to rogue employees of large firms.

End-user demands for access to the World Wide Web and all of the communication vehicles that it affords are at an all-time high. Business demands for those same communication vehicles are also on the rise. The mobility of employees and company data present a growing challenge and keeping up with the exponentially growing cybercrime threat is daunting.

In full virtualization, one or more operating systems (OS) and their applications are run on top of the virtual hardware – each running as a “guest” on the host. These guests are managed by a hypervisor, which controls the flow of instructions between the guests and the physical hardware.

During the course of three days in late 2009, cybercriminals acquired the banking credentials, username and password, for Hillary Machinery, Inc., located in Plano, Texas, and conducted more than 45 separate transactions to over 40 different payees. The result was a loss of $801,495.

Smartphone adoption is accelerating at a rapid rate, as today many companies need their hypermobile employees to be online not only in the office but also on the move – viola! The corporate smartphone comes to the rescue.

The first phase of virtualization focused on test and development workload consolidation supported by multiple virtual machines (VMs) per physical server. That activity began in earnest in 2005, and has accelerated with the continuing maturation of virtualization technology.

In today’s data centers, IT often virtualizes new applications and workloads by default. Virtualization is the norm; deploying a physical server is the exception. The technology is mature and enterprise adoption is high, yet information security does not have a significant focus on virtual security.

More than 200 international contact center professionals with decision making authority responded to a VoltDelta survey regarding their challenges in managing contact centers beyond North America. This exclusive research commissioned by VoltDelta delivers important insight into language support, cultural differences, performance measurement, geographic variance and technology factors that are not consistent across borders and time zones. The White Paper resulting from this study also identifies strategies for expanding contact center customer support beyond US boundaries.