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This free service is provided to help you with the tasks of research and analysis in hopes of increasing your productivity. Using more simplified search criteria, this Web site puts the most relevant information affecting the communications sector at your fingertips.


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Setting Hourly Rates for Field Service Technicians
Field Nation
1/24/2020 2:51:18 PM
Many MSPs don't know how much hourly field service rates vary by metro area or work type. The result? Inaccurate wage rates that can impact budget, work quality, and/or company reputation.

In the guide, Setting Hourly Rates for Field Service Technicians, you'll learn how you can price on-site IT service work for any location or skillset faster and more competitively. It walks through:

• Examples of wage rates for different work types across the U.S.

• Why pricing accuracy for on-site IT service projects is critical for quality work.

• How Field Nation provides rate insights for more than 25 work types, anywhere in the U.S and Canada.

L’avenir du secteur de la santé
VMware
10/18/2019 12:05:29 PM
Rapport VMware sur le secteur de la santé 4 Confronté à des défis sans précédent, tels que des écarts en matière de coûts des soins ou encore l’augmentation du nombre de patients souffrant d’affections chroniques, alors que les quelque 5 millions de collaborateurs ne suffisent pas à répondre à ses besoins, le secteur de la santé se doit de trouver de nouvelles solutions. Le bouleversement qu’ont entraîné les technologies avancées, ainsi que l’accès plus étendu à ces dernières comme aux informations, n’ont fait que renforcer ces défis au début du 21e siècle.

Die Zukunft des Gesundheitssektors
VMware
10/18/2019 12:03:23 PM
Die steigende Zahl von Patienten mit mehreren chronischen Erkrankungen, der weltweite Mangel an fünf Millionen Arbeitskräften im Gesundheitswesen (Tendenz steigend) und die finanziellen Diskrepanzen in der Patientenbetreuung stellen den Gesundheitssektor vor beispiellose Herausforderungen, die neue Lösungen erfordern. Die Revolution moderner Technologien und der breite Zugang zu diesen Technologien und zu Daten haben diese Herausforderungen im 21. Jahrhundert zusätzlich verschärft.

The Future of Healthcare
VMware
10/18/2019 12:01:03 PM
VMware Healthcare report 4
Due to the rise of the number of patients with several chronic conditions; the globally rising shortage of 5 million healthcare workers; and the financial discrepancies of care, healthcare has been facing unprecedented challenges that require new solutions. The revolution in advanced technologies, the widespread access to them as well as information further deepened these challenges in the 21st century. Find out more...

Trisys Delivers on Call Recording
Trisys
9/10/2019 2:49:52 PM
Not all call recording solutions are created equal. As an SMB or enterprise fighting to maintain market share or expand its footprint, call recording is an investment in your future. From boosting sales and enhancing training, to protecting organizations from legal action, compliance violations and the like, the right call recording product introduces accelerated ROI.

In this white paper Trisys offers a snapshot into a number of case studies, delivering insight into what call accounting and recording can do for your SMB or enterprise.

Autonomous Response: Threat Report 2019
Darktrace
7/31/2019 12:01:26 PM
This report details seven case studies of attacks that were intercepted and neutralized by cyber defense AI, including insider threat, ransomware, and IoT attacks.

Cloud Threat Report 2019
Darktrace
7/31/2019 11:58:18 AM
This report summarizes 11 case studies of cloud-based attacks identified by cyber AI, including spear phishing, insider threat, and zero-day malware. The case studies demonstrate how weak indicators of malicious activity were only detectable using Darktrace AI, a cloud-native solution that detects and responds to advanced cyber-threats in hybrid and multi-cloud environments.

The Three Phases of a Successful Cloud Migrating
Hitachi Vantara
6/19/2019 4:59:35 PM
Read this white paper to consider three phases of successful cloud migration, what IT teams need to consider at each step, the business aspect of design decisions, best practices and how Hitachi Vantara Cloud Migration Services from can help.

Demystify Your Cloud Journey
Hitachi Vantara
6/19/2019 4:57:07 PM
The cloud journey today is well past the initial adoption phase. The question for most organizations is not ‘if cloud’ but ‘what’ and ‘when’; and ensuring that the strategy it embarks on achieves its business goals. This strategy is aiding organizations in transforming their operations and making them more digital and agile. Replacing your IT infrastructure with a cloud first approach, or even integrating both approaches, can be a daunting task.This white paper discusses the key factors to consider when migrating to the cloud.

Employee Experience and Customer Experience: Two Halves of the Whole Equation
RingCentral
6/19/2019 1:58:41 PM
This report highlights the advantages of bringing together customer and employee experience, including technology investments, process ownership and outcomes. Organizations that treat these areas as two halves of the same whole will reap the benefits.

Executives should read this report to understand the challenges that organizations face if they take a
siloed approach, as well as the benefits of creating a more seamless experience for people both inside
and outside of their organization. We also provide recommendations on how to get started.

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