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All Set to Launch Triple Play Operations, Kuwait's Leading Operator Leverages on SURE!KUWAIT, March 18, 2015 /PRNewswire/ -- Magnaquest, a leading solution provider of Billing and CRM solutions to broadband operators across the world, is excited to announce the acquisition of its new customer, which is one of the largest operators in Middle East. As one of the first broadband operators in Kuwait, the operator will be leveraging on the SURE! Billing and CRM (previously MQsubscribe) along with the marketing automation and demand generation tool to expand its customer portfolio as well as its subscriber base in relevant markets.
The operator is a part of one of the largest investment firms in Gulf Region with interests in 24 counties and through 60 companies. As one of the first company to start providing internet in Kuwait, this operator is today a large group providing full-fledged ICT services to its customers. Their services range from local and international data connectivity to network security, data centre services, ICT solutions, etc. SURE! A Magnaquest product is a full-fledged Billing and CRM solution built for broadband operators functioning on multiple access technologies. SURE!'s flexible product architecture allows operators o get innovative with their offering and provides an effective charging platform, supporting multiple payment methods. With a comprehensive convergent billing and monetization solution in place, the operator will be able to launch converged digital services in near real time, provide effective customer support and improve quality of service, leading to improvement in customer experience, reduction in churn, arrest revenue leakages and improvement in ARPU. Upon winning the project, an elated Mr. Gomender Singh, VP Sales for Middle East, Magnaquest said, "This was by far the most important win for us in the region. Given their current growth plans, I think SURE! Suite will create the perfect eco-system that ties all the network and business systems together and create a robust and agile environment that allows operator to deliver the services with the much-needed customer experience. SURE! platform will definitely transform the way business is carried out." Mr. Ramakrishna Mashetty, Chief Marketing Officer, Magnaquest on the occasion of the deployment kick-off said, "The timing cannot be better. They were at a juncture where the existing billing system ran its course and needed a new solution stack to help them take their business to the next level. We are happy to be enabling an emerging operator in the region while having a chance to be part of their growth story. I see our relation with the operator going a long way." About Magnaquest: Magnaquest Technologies is a global provider of Billing and CRM solutions for Broadband and Pay TV service providers. SURE!, a Magnaquest Product, is Subscription Lifecycle Management (for Broadband, TV, Cloud Computing) with end-to-end solutions including Billing, CRM, Service & Usage Fulfilment, Customer Service, Metered and Convergent Billing, Rating, Charging, Pre-Paid and Post-Paid Enablement, among others. Magnaquest serves 150+ satisfied customers deployed in over 25+ countries and expected to manage over 50 Million subscribers by the end of 2015. For more information about SURE! Platform and Magnaquest Technologies, please visit www.experiencesure.com or www.magnaquest.com. Media Contact
SOURCE Magnaquest Technologies Ltd 
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