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Eagle Communications Selects Nrby to Improve Plant OperationsNrby, pioneer of location-based awareness and productivity, today announced that Eagle Communications has joined the growing base of cable providers using the Nrby platform to accelerate and enhance plant operations. Using Nrby on their smartphones, Eagle technicians can instantly and accurately capture data and images about plant issues, create and review historical maintenance records for fixed generators and quickly input construction requirements to efficiently close temporary wire drops, while on-site. Nrby automatically sends that information to the right stakeholders, enabling Eagle to quickly complete jobs. "Nrby is the best solution we've found for capturing plant information and communicating that information to make it actionable," said Travis Kolhrus, General Manager at Eagle Communications. "With Nrby, it's incredibly easy for our technicians to document issues while they're out working on the plant, communicate those issues, and for management to process the jobs in real-time. Now, instead of using paper-based forms, which are time-consuming, prone to inaccuracies and easy to lose, we're assured of getting the real-time, consistent, context-rich information we need to keep our operations running, so we can continue providing the quality services our customer expect." Using the Nrby app on their smartphones, Eagle technicians simply drop a SmartPin representing the issue/event at hand on a map and fill in required information, including notes, photos and videos, in the SmartPin's electronic SmartForm. That real-time data is automatically collected, processed and stored in historical records, while made available via a web-based dashboard.
"We're thrilled Eagle Communications has selected Nrby to enhance plant operations, and that they're realizing such significant benefits across a variety of use cases," said Ron Miller, Vice President of Product Management at Nrby. "Eagle's wide-spread use of Nrby is a testament to the value it provides to organizations with mobile workforces."
About Eagle Communications
About Nrby View source version on businesswire.com: https://www.businesswire.com/news/home/20181011005039/en/ |